FAQs
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Everything you need to know about the Aura experience.
Not unless they are uncomfortably close. Aura uses Directional Open-Ear Audio, which beams sound straight into your ear canal while minimizing "leakage." You get your podcast or call, and the person next to you on the Gautrain gets silence.
Yes. Every pair of Aura glasses comes standard with Blue Light Filtering lenses. Whether you’re staring at a laptop in a lecture or a monitor in the office, your eyes stay fresh and protected from digital strain.
If your phone has Bluetooth, you’re in. The Aura Mobile App is available on both the Apple App Store and Google Play Store for seamless video syncing and AI setup.
Absolutely not. You are in total control. The camera only records when you tap the frame or use a voice command. For transparency, a discreet LED indicator on the front lights up when recording is active, so you stay ethical and legal.
Aura is built for the South African outdoors. They are IPX4 water-resistant, meaning they can handle a sudden Highveld thunderstorm or sweat during a morning run. Just don't take them for a swim in the Atlantic.
We’ve partnered with The Courier Guy for all national deliveries. Every order is fully insured and comes with a real-time tracking number sent straight to your phone.
Orders are typically processed within 24 hours. Depending on your location (Sandton vs. Sutherland), you can expect your package at your door within 3 to 5 business days.
Absolutely. We use PayFast and Ozow, South Africa's leading secure payment gateways. Your card details are encrypted and never stored by us.
You can get your Aura today and pay for it in 3 equal, interest-free installments over 3 months. Select Pay Just Now at checkout to split the cost and start wearing the future immediately.
We stand by our quality. Aura glasses come with a 6-month limited warranty against manufacturing defects. If they break due to a defect, we will repair or replace them. Please refer to our Return Policy for more details.