Shipping Policy

Reliable delivery across South Africa.

πŸ›‘οΈ 100% Secure Checkout
πŸ‡ΏπŸ‡¦ Proudly South African
πŸ“¦ Fully Insured Parcels
πŸ›’

Order Placed
Instant Confirmation

πŸ“¦

Processing
1-2 Business Days

🚚

In Transit
Tracking Sent

🏠

Delivered
Door-to-Door

We ship anywhere within South Africa. Whether you are in a major city like Johannesburg, Cape Town, or Durban, or in a more remote regional area, we will get your order to your door.

We charge a flat shipping rate of R150 for all orders across South Africa.

To ensure your AuraLens products arrive safely, we partner with South Africa's most reliable couriers:

  • The Courier Guy (Door-to-Door)
  • PostNet (Counter-to-Counter if requested)
  • RAM Hand-to-Hand Courier (Secure delivery)

Main Centers: 2-4 business days.
Regional Areas: 4-7 business days.

Note: Processing takes 1-2 days before the courier collects your package.

As soon as your order is dispatched, we will email you a tracking number and a link. You can also use our Track My Order page.

Our support team is here for you. If you have any issues with your delivery, please email us at:

customerservice@auralens.co.za